The human element of implementing expedient and successful change is about overcoming resistance and converting all of your people into champions of change.

There are two fundamental elements of organisational change: product and process or ‘what we do’ and ‘how we do it’.

A key element which is often overlooked is communicating the rationale or ‘why we are doing it’.  The rationale may be clear to the central decision makers, but it is often lost or misinterpreted as it filters down the organisation.

By working with the Difference your change agents will deliver the important message in ways which are easily understood and acted upon through assisting them in:

• Packaging the change message
• Designing a communication strategy
• Delivering the change message
• Monitoring and evaluating successful implementation

Our Approach

We support the key decision makers in the communication and implementation of the change agenda, structuring messages and rehearsing presentations to fit the particular audience.  This is achieved either through a one-to-one coaching approach or through a team or focus group consultation process.   In assisting the implementation process our aim is to build confidence and credibility in those leading the change process.

Solutions