Random Acts of Kindness

Random Acts of Kindness Some years ago I was being trained in NLP as a master as a matter of fact. One of the most powerful aspects of the training turned out to be the concept of doing random acts of kindness. In a way, it was apparently nothing to do with the...

A Damn Good Listening To

“A dammed good listening to” The alternative to a dammed good talking to, which we get all too often!! One of the key challenges anyone faces today in communication is getting listened to. Many people are just so wrapped up with their own environment, their own...

A Managers Main Job P=P-I

P = P – I A Managers Main Job Tim Gallwey, in his books The Inner Game, put forward the formula for performance as P = P – I, where P is Performance, being equal to Potential less (minus) Interference. This has inspired me for many years, as it seems so...

The Pursuit of Happiness and a Stress Free Life

I have just been reading an interview between Daniel Pink and Tom Rath (see below for ref.), both are well know authors and thought leaders and it stimulated me to express a thought of my own. Tom is quoted as saying “I’m increasingly convinced that the “pursuit of...

The Power of Positive Feedback

I was talking to a group of managers about using a powerful feedback process – referred to as EEC – standing for EXAMPLE, EFFECT and CHANGE. It is powerful because it is simple and quick but it does focus on the negative or critical side of feedback...

TDTMTD

The phrase a difference that makes a difference was used by Gregory Bateson, a leading anthropologist, to define information. My business is transforming managers from being OK to being brilliant, brilliant to work with and for. And the difference that makes the...